Legal

Terms of Service

Last updated: January 1, 2024

Welcome to the Giraffe Restoration website and services. By accessing or using our website or services, you agree to be bound by these Terms of Service and our Privacy Policy.

Services

Giraffe Restoration provides professional Water Damage restoration services, including but not limited to flood cleanup, mold remediation, and repair of water-damaged structures. We strive to deliver high-quality services to our customers.

Scheduling and Availability

We will work with you to schedule Water Damage restoration services at a time that is convenient for you. Our services are subject to availability and may be affected by factors beyond our control.

Pricing and Payments

Giraffe Restoration charges fair and transparent prices for our Water Damage restoration services. All pricing information will be provided to you upfront, and payment is due upon completion of the work.

Customer Responsibilities

As a customer, you agree to provide accurate information, grant us access to the affected areas, and cooperate with our team of Water Damage specialists throughout the restoration process.

Warranty and Limitations

Giraffe Restoration stands behind our work with a 100% satisfaction guarantee. However, we cannot be held responsible for any pre-existing conditions or issues that were not directly caused by the Water Damage incident.

Insurance Claims

We will work with your insurance provider to facilitate the claims process for your Water Damage restoration services. Please note that you are ultimately responsible for any deductibles or uncovered costs.

Intellectual Property

The Giraffe Restoration website and all associated content, including our logo and branding, are the property of Giraffe Restoration and are protected by intellectual property laws.

Termination

Giraffe Restoration reserves the right to terminate our services or your access to our website at any time, for any reason, without prior notice.

Governing Law

These Terms of Service and any disputes arising out of or related to them shall be governed by the laws of the state in which the Water Damage restoration services were provided.

Limitation of Liability

Giraffe Restoration's liability for any claims related to our Water Damage restoration services shall be limited to the amount paid for those services. We shall not be liable for any indirect, special, or consequential damages.

Contact Us

If you have any questions or concerns about our Terms of Service, please don't hesitate to contact us at info@giraffe-restoration.com or (877) 354-0306.

Call by 1:30pm for Same-Day Service or Priority Scheduling (877) 354-0306